Through the shop relaunch, Hej Organic was able to combine Education with E-Commerce and transfer the Retail success into the digital .
-
The initial situation
Since 2016, Hej Organic has stood for certified natural cosmetics that impress customers with exceptional ingredients and effective, vegan formulas. While the brand has already enjoyed great success in brick-and-mortar stores and on marketplaces such as Zalando and Flaconi, its own online shop has fallen short of expectations.
-
The challenge
Growing competition from digitally focused competitors necessitated a redesign of the online presence. The shop needed to not only sell, but also optimally convey the brand values and product quality, as well as support customers in choosing the right skincare.
-
-
The solution approach
After a detailed analysis of the existing shop, tante-e developed a holistic strategy for the relaunch. The focus was on digitally translating the brand's offline strengths while simultaneously optimizing the user experience. Overall, the shop was to become a platform for sustainable skincare.
The implementation
Individual landing pages
Individual landing pages
Optimized navigation
Optimized navigation
Flexible product presentation
Flexible product presentation
Multimedia integration
Multimedia integration
Cross-selling sections
Cross-selling sections
The implementation
01
Individual landing pages
02
Optimized navigation
03
Flexible product presentation
04
Multimedia integration
05
Cross-selling sections
The results
Hej Organic now has a shop that perfectly fits the brand, provides customers with comprehensive information and supports them in their product selection through intelligent structuring and features.
Lessons Learned
The collaboration between Hej Organic and tante-e demonstrates how strengths from the offline world can be successfully transferred to the digital world based on a sound strategy. The new shop combines appealing product presentation with intelligent user navigation, creating a holistic brand experience that inspires and retains customers in the long term.